Privacy Policy

RENTAFIVE.COM, is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard.. Please also see our Cookie Policy which explains the use of cookies and other web tracking devices through our website..

Who is responsible for the processing of your personal data?

RENTAFIVE, S.L. with CIF: B72810401, registered office in C / Espoz and Mina, 6 C.P- 03130- SANTA POLA- ALICANTE with phone number 622 555 140 y e-mail: info@rentafive.com is he responsible for the treatment of your personal data. Therefore, We guarantee your security and confidential treatment, in accordance with the provisions of the EUROPEAN DATA PROTECTION REGULATION (UE) 679/2016, as well as any other regulations that may be applicable.

For what purposes do we use your personal data?

In RENTAFIVE.COM we use your data to the extent permitted by the GDPR, as well as by the current regulations that are applicable. In any case, the processing will be done for specific purposes., explicit and legitimate, and in no case will they be treated in a way that is incompatible with said purposes.. Specifically, the following treatments will be carried out:

  • Answer your queries, requests or petitions.
  • Manage the contractual relationship and the provision of consultation services requested by the client.
  • Manage your phone calls.
  • Issue proof of payment for the services rendered in favor of the client.
  • For the correct performance of the requested service, The personal data of the client will be processed, necessary to monitor the evolution of the client during the provision of the service..
  • Carry out all those administrative procedures, tax and accounting obligations necessary to comply with our contractual commitments and tax and accounting obligations.
  • Compliance with our legal obligations.
  • Analyze and improve our services and communications with you.
  • Monitor and evaluate compliance with our policies and standards.
  • Manage the sending of information and commercial prospecting by any means in case of explicit consent.

What is the legitimacy for the processing of your data??

The legitimacy of the processing of personal data that we carry out is done at all times in compliance with the provisions of article 6 del RGPD, as well as in the article 8 of the Organic Law 3/2018. In cases where the legitimacy for the main purpose of data use is not found in any of the above legal bases, will be requested consent of the interested party for the treatment.

How long do we keep your data?

Personal data will be kept for the time necessary for the provision of the service or as long as the interested party does not withdraw their consent.. Posteriorly, the data will be deleted in accordance with the provisions of the data protection regulations, what its blocking implies, being available only at the request of Judges and courts, Ombudsman, Prosecutor's Office or the competent Public Administrations during the limitation period of the actions that could derive and, after this, it will be completely removed.

Who do we share your data with??

We inform you that the data provided, will be communicated to the different suppliers of products and services, that are necessary for the execution of the requested treatment. Our suppliers are obliged to use the data provided solely and exclusively for the fulfillment of the requested service..

The personal data processed by RENTAFIVE.COM to achieve the purposes detailed above, they may be communicated to the following recipients depending on the legitimizing basis of the communication:

  • Public Administrations in the cases provided for by Law.
  • The State Security Forces and Bodies.
  • Banks and financial entities for the collection of contracted services.
  • Public registries of patrimonial solvency and fraud prevention systems

What are your rights?

Rights:

In particular, regardless of the purpose or legal basis for which we process your data, has the right to:

* Right of access: Anyone has the right to obtain confirmation as to whether RENTAFIVE.COM is processing personal data that concerns you.

* Right to rectification: You tYou have the right to access your personal data that we have and request its rectification when they are inaccurate.

* Right of erasure: when the data collected is no longer necessary for the purpose for which it was collected.

* Right to limitation of processing: You may request the limitation of the processing of your data and request that it be kept for the exercise or defense of claims..

* Right of portability: You have the right to obtain the personal data that concerns you in a structured, commonly used and machine-readable format and to transmit it to another person responsible..

* Right to withdraw consent: the right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information before you withdrew your consent.

How can you exercise your rights??

RENTAFIVE.COM undertakes to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them free of charge by writing an email to our address info@rentafive.com simply telling us the reason for your request and the right you want to exercise, informing you that it is essential, according to Law, provide a copy of DNI or NIE. We also inform you that, following our transparency policy, all rights are on the website available to customers. You are informed that you can also exercise your rights by submitting a declaration to the competent control authority, when you have not obtained satisfaction in the exercise of your rights.